Calling a number on your contact list, and you find the phone isn’t ringing; this has happened several times. First, you shouldn’t be bothered by this.
I’ve experienced this a lot and sometimes the recipient will pickup the up without the phone ringing to my ears.
In today’s article, I will explain why outgoing calls do not ring and what to do.
Why does outgoing calls not ringing?
This is majorly caused by the recipient network service which at that very moment has a very poor network service within the environment, or a bad network service configuration.
What I am trying to say is that one major cause of outgoing calls not ringing is poor network reception. It doesn’t end here causes there are other major causes of not being able to hear a ringback tone while calling a contact on your mobile phone.
In this case of outgoing call not ringing, you will not hear a ringback tone while calling someone from your mobile phone, but the person will answer the call.
It can be quite confusing, as you may think the call didn’t go through, but suddenly you hear “hello.”
You’re not alone; this problem is quite common among phone users, including myself.
You may want to read What does cancelled call mean? All you need to know.
Now let me explain the causes and what you need to do.
What causes outgoing calls not ringing?
The major cause of outgoing calls not ringing is poor network coverage in the area. This is usually due to the recipient’s carrier network service, not the caller’s.
For example, you called Charles from your mobile phone and you didn’t hear the ringback tone. You may think the problem is on your side or with your mobile network, but that is not the case; the problem is with Charles’ network service.
This problem of outgoing calls not ringing is infrequent except in cases of poor network coverage at the recipient’s location.
Outgoing calls failing to ring tend to occur when there is poor network coverage or service at the recipient’s location; this is based on my experience.
Now let me explain the major causes of not being able to hear a ringback tone while calling someone on your mobile phone.
1. The network is overloaded
When a network service is overloaded, it tends to be very frustrating, making calls difficult and internet access extremely slow.
Aside from calls not going through and slow internet, you may notice that outgoing calls do not ring or that you do not hear a ringback tone.
2. The user is busy
By default, when you dial a number and the person is already on a call, you will see “number busy”. But sometimes it may not display “number busy”, and instead the ringback tone will be silent at your end.
I experienced this once and it has never happened again.
In my own case, I called someone and never heard the ringback tone or the outgoing calls not ringing, after few seconds the call ended.
Tried the person’s number again, and it showed the number as busy. Though I’m not quite sure why there was a ringback tone when I first called, I thought it was because the person was already on another call or busy.
3. Caused by a software update
Bad software update can cause outgoing calls not ringing, and I’ve seen lots of samsung phone users complain about this problem.
After they updated their phone, they could no longer hear ringback tone when calling someone on their phone. This happened to a friend of mine using the galaxy s20.
After he updated his mobile phone, he started experiencing a ringback tone on all his calls. It was really frustrating for him because he would not hear a ringback tone, but the recipient would answer the call.
3. Outgoing calls not ringing caused by poor network reception
This was my experience, and it has occurred on several occasions.
Whenever I tried calling my sister, I would not hear a ringback tone, but she would answer the call. Sometimes the call would be breaking up, and mind you, we are on the same carrier network.
She always says that they have poor network coverage in her area and the network bar isn’t full. The network service only shows two bars.
What I am trying to say in this situation is that when a recipient is in a location or environment with poor network coverage, outgoing calls tends not to ring.
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These are the major causes of you not hearing a ringback tone while calling someone from your mobile phone that I know.
The solution to no ringback tone while calling someone
These are the solutions for outgoing calls not ringing especially those using android phone as it seems quite popular among Android phone users.
1. Reset your network settings
The first thing you need to do is reset your network settings if this happens frequently, and then check all the numbers in your contact list.
What you have to do is to open the settings app and scroll down to about phone.
- Tap and open about phone, and scroll to reset.
- Tap to open reset and tap on reset network settings.
- Tap reset settings and after that kindly restart your phone.
This should solve the problem you’re having especially for samsung phone users.
2. Update your phone configuration settings
Several people experiencing outgoing call issues resolved the problem by updating their phone’s configuration settings.
Depending on your phone and its network service, try updating the configuration settings to see if this resolves the issue.
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3. Restart your phone
If you are using an iPhone and cannot hear a ringback tone while calling someone, restart your iPhone; this often resolves the issue of outgoing calls not ringing.
If the problem of outgoing call not ringing is from the recipient side, there’s nothing you can do about that as it is usually caused by a poor network coverage.
If you cant hear outgoing call ringing while calling a particular number on your phone, you shouldn’t panic because the problem is caused by the recipient network service.
But if outgoing call doesn’t ring for all the contacts on your mobile phone, then you should be bothered because the problem may be caused by your network service provider, or your mobile phone.
The first step is to restart your phone and check if that resolves the problem of outgoing calls not ringing.
Related Questions
Why my phone doesnt ring when i make a call?
It may be caused by a poor network coverage, overloaded network, bad software update, or poor network settings configuration. Many a time this relates to the network service of the recipient or you the caller.
Iphone not ringing outgoing calls
Kindly restart your iPhone whenever you have this experience of iphone not ringing outgoing calls as it usually caused by the phone network settings or the network service itself.
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Samsung phone not ringing outgoing calls
This is usually caused by software update as done quite number of samsung users have complained of having the issue of they cant hear outgoing call ringing while making a call.
Resetting the network phone settings tends to resolve the problem based on my own experience.
So you should try that as well.
Conclusion
For those complaining about android phone not ringing outgoing calls, kindly reset your phone network settings if this happens to all the contacts in your android phone.
Generally, you shouldn’t be bothered about outgoing calls not ringing, as long as the call rings on the recipient’s end and they answer. I do understand it can cause a lot of confusion of you thinking the call didn’t go through, but many a time it is usually caused by the Network service.
