One of the common call problems I’ve seen is the problem of call dropping, and it is very annoying. The caller may think you hung up on him or her, and you may also think the caller abruptly ended the call.
However, that isn’t the case and when you start having this problem frequently on your mobile phone, you will then believe your callers are not ending the call but rather the call hang up on it’s own.
This problem is quite common and it is called call dropping. This article covers more on this and how you can fix the problem as I receive emails from readers asking the reason why phone immediately hangs up at start of call.
I will explain that to you in this article, so you should read on and you wouldn’t bother to ask why when i make a call it hangs up.
Why phone immediately hangs up at start of call?
This is called dropping and usually caused due to poor network reception, faulty or damaged sim card, and outdated phone software. A faulty sim card can also cause call dropping in a given phone and there are other problems that are causes this type of call problem in a mobile phone.
Call dropping is very annoying and happens to both android phones and iphones.
It is not new and you are not alone in this call issue. So I will explain how you can fix the problem or call dropping or phone immediately hangs up at start of call on your mobile phone.
First, you need to be very sure where the problem is from cause it can be caused by your mobile phone, sim card, or your network service.
Let’s proceed to the solution.
How to fix call dropping on iphone and android
To fix call dropping on your iPhone or android phone, you need to look into the followings I’ve listed below as they are the major culprit of you experiencing phone immediately hangs up at start of call on your mobile phone.
1. Poor network reception
The firsr and foremost thar will definitely pop into your head is the network reception or coverage, and how good it is.
If the problem of call dropping happens to all numbers on your mobile phone, then be rest assured that the problem is from you and not the caller. However, if this happens to be on a particular number on your mobile phone, then it is from the other line and not yours.
Now what you have to do is to move away from where you are staying to another area and environment and make a call or receive a call.
If you didn’t experience call dropping on your iPhone or android phone, then the problem is from your network service and it is poor in your area.
2. Call dropping caused by a bad sim card
One of major symptoms of a bad sim card is call dropping and I’ve seen it happen to a quite number of persons. In this situation you will try everything you need to do including updating your phone, factory resetting your phone but the problem will still be there simply because it is caused by your sim card.
Having the problem of phone immediately hangs up at start of call is caused by a faulty sim card based on my research.
To confirm truly the problem you are having is caused by your sim card and not your phone, kindly remove your sim card and insert it into another phone. Now make a call or receive a call and check if you will still experience call dropping.
If you didn’t, then be rest assured that the problem of phone immediately hangs up at start of call is not caused by your sim card but rather your phone or your service network.
But if after inserting your sim card into another phone and still experience call dropping, then the problem is from your sim card.
WHAT TO YOU NEED TO DO
First contact your service network provider and lay a complaint stating the problem you are having. Let your network service provider confirm that there is a strong network coverage in your location or area, then the next step is to request for a sim replacement.
Yes, you have to do that because you have a faulty or damaged sim card.
The sim card may be too old for the network frequency and that’s why you are having the problem of phone immediately hangs up at start of call or dropping on your iPhone or android.
You may want to read Can i put old sim card in new phone (Detailed explanation).
3. Update your firmware or software
Outdated firmware or software may be the culprit of phone immediately hangs up at start of call or call dropping.
If you check your phone software update and you see that there’s an update available, you shouldn’t hesitate to update your phone immediately cause it may the reason for your call dropping.
4. Force restart your iPhone
One of the ways to fix call dropping on iphone or android phone is by force restarting your phone or you can call it to reboot a phone.
To force restart your iPhone, Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.
To force restart your android phone, press and hold the power button for at least 20 seconds, and your phone will be rebooted.
5. Disable call forwarding
Toggling off call forwarding on your iPhone or android fox the problem of phone immediately hangs up at start of call or probably called call dropping.
You may not know that you have enabled called forwarding on your mobile phone and this prevents you from receiving longer call duration.
To disable call forwarding on iphone, the Settings app and tap Phone. Tap Call Forwarding and turn on Call Forwarding by swiping the button to the right.
To disable call forwarding on android, open the phone app and tap on the hamburger menu. Select settings and open supplemtary services.
On the next you will see call forwarding and make sure everything is turned off or disable it on your mobile phone.
6. Remove your sim card and clean it
Aside from faulty sim card causing the problem of call dropping in a mobile phone, a dirty sim card can also be the culprit.
So kindly remove your sim card and clean it with a clean soft cloth and be very careful especially with the sim chip. Gently clean off dirt from the sim card and reinsert back to your phone and check if it will fix the problem.
6. Fix phone immediately hangs up at start of call by resetting the network settings
This is one of the sure ways to fix call dropping or the problem of phone immediately hangs up at start of call, by simply resetting your phone network settings.
On android you have to open the settings app and scroll down to about phone and you will see the reset link or probably open the settings app and search for reset network settings.
Once you have seen it, kindly open it and tap on the button to reset your phone network settings.
To reset network settings on iphone, open the Settings app and tap General, scroll to the bottom of the screen and tap Reset.
Tap Reset Network Settings, if prompted, enter your pass code and tap Reset Network Settings.
7. Call dropping caused by damaged SIM slot
This is another thing to look into, and you can confirm by inserting multiple sim cards into your phone. If the sim cards still experience call dropping, the sim slot may be the problem but after you have done everything on your phone but all to no avail.
In this type of situation you have to change your phone sim slot to fix the problem.
These are the fixes I have for you on call dropping on iphone and android, definitely any of them will fix the problem of phone immediately hangs up at start of call especially sim replacement as it is the major culprit of this type of call problem.