The customer you are trying to reach is temporarily out of service

Trying to call a contact on your mobile phone and what you heard is the customer you are trying to reach is temporarily out of service.

At first, you will get confused as to what it means, what is it trying to notify you.

First, I want you to know that this is made automatic by the network provider, but there are reasons why you’re getting such notice when you call a particular number in your phone contact.

All these I will explain in this article.

Now let’s proceed to that.

What does the customer you are trying to reach is temporarily out of service mean?

This simply means the number you’re calling is switched off, or have been disconnected by the network provider, or there is a poor network coverage within the recipient environment.

These are the major causes of the customer you are trying to reach is temporarily out of service. Now I will take them one after the other and explain it to you.

the customer you are trying to reach is temporarily out of service

1. The phone is switched off

When a person’s switched off, it’s mobile phone and everything related to the phone will be inactive including alarms set in the mobile phone.

Trying to call a number that switched off you may hear the customer you are trying to reach is temporarily out of service or probably the number you’re calling is switched off.

Sometimes the network service may not say switched off but rather out of service.

2. The phone is on airplane mode

This is quite similar to switching off the the phone because no cellular network service will be available except for Wi-Fi.

If someone enables the airplane mode on it’s mobile phone, calling the person will be abortive because there’s no way you can reach the person through phone calls or text messages.

In some cases you may hear the customer you are trying to reach is temporarily out of service while calling the person, or probably you will hear the number you are trying to call is currently switched off.

When airplane mode is enabled in a mobile phone, it is deemed that the phone is switched off because there’s no cellular network service available in the phone.

3. The phone number is disconnected

This is most likely to be the reason and causes of the customer you are trying to reach is temporarily out of service.

In this type of situation, the recipient phone number has been disconnected by it’s carrier network provider due to non payment of phone bills.

What does it mean when a phone number is no longer in service

Some carriers restrict their subscribers from receiving calls and even text messages when their monthly bill has expired. And in most situation calling the person is of no use and what you will hear is the customer you are trying to reach is temporarily out of service.


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4. Poor network service within the area

A very poor network service causes a call not to go through or to have a bad phone reception like this temporarily out of service.

Poor network service can be very frustrating and might even affect internet connectivity within the area as well.

These are the major causes of the customer you are trying to reach is temporarily out of service especially the network provider disconnecting the recipient phone due to non payment of phone bills.

Now the question is, what is way out.

What is the solution to this problem and how to reach the person especially when you’re desperate.

1. By using sms or text message

Wheh you try to call a person and keep on getting the customer you are trying to reach is temporarily out of service, I recommend you to send a text message to the person.

If the problem is caused by the fact that the recipient switched off it’s mobile phone, poor network connection, airplane mode is enabled, the sent message will arrive immediately there’s a network service in the phone.

However, if the problem is caused by the network provider disconnecting the recipient phone due to non payment of phone bill, text messages may not go through.

I’m quite sure of AT&T and T-Mobile.

You cannot receive text messages or calls once your phone bill has expired.


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2. Using instant messaging apps

This comes very helpful in this type of situation where calls are not going through because of some reasons.

Here you will have to use the Wi-Fi along with any of your preferred instant messaging apps to call or send messages to the recipient.

I will recommend using the imessage, Google voice, or whatsapp as they are very much popular. Imessages is only for ios users so if the recipient happens to be an android phone user, then you simply have to use whatsapp, Google voice, telegram, Skype, etc to contact the person.

With all these instant messaging apps, even if the recipient phone is disconnected by the network provider, messages or calls will go through because they don’t entirely require the cellular network service unless the person is using a cellular data.

Related Questions

What does it mean when a phone number is no longer in service?

This means the phone number has been disconnected by the carrier network due to non payment of phone bill. It can also be caused by a poor network coverage within the recipient environment or area.

In order to confirm if truly the recipient phone number has been disconnected, try sending a text message and check whether it will go through. Though some carriers do allow their subscribers to receive calls and text messages when they are blocked due to non payment of phone bill.

What happens when you text a blocked number?

When you text a blocked number, the text message will not delivered to the recipient because the number is blocked.

Generally, it is a waste of time sending a text message to a blocked number unless the carrier network do allow blocked numbers to receive text messages.


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Conclusion

Whenever you hear the customer you are trying to reach is temporarily out of service, you should bear in mind that it may be caused by a poor network reception, phone being switched off or in an airplane mode, or probably the recipient has blocked by it’s mobile operator.

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