This is a definitive guide on how to buy products from Aliexpress in Nigeria, this is based on my experience so far.
Please endeavor to read this post from the beginning to the end especially if this is your first time and haven’t bought from aliexpress in Nigeria.
Having bought lot’s of products from aliexpress, i decided to write this post in order to remove fear from Nigerians who are so much afraid of buying from the Chinese e-commerce company.
Aliexpress is one of the best online market place in the world today and buying from it is so easy compared to the likes of amazon and eBay.
At this time of writing this post, you can’t buy products or make order from Amazon to Nigeria.
So the only option we have in Nigeria when it comes to online shopping is aliexpress or alibaba if you’re buying on wholesale.
Before going into how to buy from aliexpress, let me first give you a quick guide about the company and the owner.
Before going into the topic of the post on how to buy products from Aliexpress in Nigeria, first understand what the online shopping is all about and how it works.
Aliexpress is an online market place, where you can buy your electronics, fashion, phone accessories, computer electronics, toys, home&garden, home appliances, tools, home improvement etc.
It has more than five thousand merchants (sellers) selling on the e-commerce website, with over ten thousand products.
The online store is packed with so many products especially fashion wears and home appliances. This particular categories comes in handy to Nigerians,
The online retail service was launched in 2010, with it’s headquarter in China. The company is owned by the Alibaba Group with the owner being Jack Ma who is the founder.
How aliexpress works
The popular online market place works exactly like the jumia and konga we have in Nigeria. Lot’s of merchants will showcase their products on the website and is left for you to navigate through the products and categories, and select the ones you like.
Buying from aliexpress in Nigeria requires you to make a selection, which is usually based on some factors which includes;
- The price that each merchants tag to their products
- The number of years the merchant have be selling on aliexpress
- The number of products that the merchant has sold so far
- The merchant ratings
- If the item you want to buy can be shipped to your location (country)
- If the product is free shipping or not
Buying products on aliexpress depends on the merchant, and that is why you need to have a thorough check on any merchant that you want to buy product from.
You can start with reading the reviews, especially if people from your country (Nigeria) have bought that product.
Take your time and read the reviews to see if the seller is genuine, offer original products and ships his or her product at a fast rate.
Honestly, nothing pains so much when it comes to buy products from Aliexpress in Nigeria than slow shipping. Some products or orders can even take more than four months to arrive at your destination.
Know that shipping from aliexpress to Nigeria takes up to three months if the merchant or seller is using a slow shipping method.
However, on a normal circumstance, it do take like three weeks or a month and half to arrive at a buyer’s destination.
The fastest I’ve seen so far is two weeks, and it happened last year. I order a smartphone and was surprised that it only took two weeks to arrive at my destination.
Since the lockdown, I’ve been seeing a lot slow shipping especially in some of the courier like the 4px shipping company.
Let’s head over on how to buy products from Aliexpress in Nigeria especially as we are in the year 2022.
How to buy from aliexpress in Nigeria
You have finally decided that there’s this is the product you want to buy from aliexpress in Nigeria, be it a smartphone or other gadgets, fashion wears like shoes, bags, wrist watches, etc.
The first thing to do is to register an account on aliexpress website.
This is the first and foremost thing you need to do, else you can’t buy products from Aliexpress in Nigeria
To do that i will advise you to download the aliexpress mobile app for both android and ios, but you can still use their website.
If you’re using a browser, go to aliexpress website click on the sign up button to create an account. When creating your account, you need to use your real details.
This include your full name, country, sex and address and email address and phone number.
The reason why you need to create your account using your real details is for easy identification.
It doesn’t take up to five minutes to have your account ready to buy from aliexpress in Nigeria.
After you’re done with the registration, login using your username and password and explore the online store.
Note to view the price on aliexpress products in the Nigeria naira (currency), open the app and tap on where it states Account. You’ll see the American 🇺🇸, tap and change it to Nigeria.
Have done that, the currency will be displayed in the Nigeria naira.
Now let’s move on to how to buy products from Aliexpress in Nigeria
To buy products from aliexpress like a smartphone, you can go to categories and select cellphone >> cellphones. On the website are tons of different brands of phones to pick from.
Already you’ve made up your mind on the type of phone that you want to buy. But you might be confused when you see lots of good quality phones at an exciting prices.
How to buy products from Aliexpress in Nigeria.
Aliexpress gives you the previlage to select the brand that you want to buy from.
For example, you want to buy a samsung or xiaomi smartphone, on the top left corner of your app, you will see brands.
When you click it, you will see options with all the available brands of smartphones to buy from. This also works with other categories like jewelry and accessories, clothing etc.
You can also use the search button to look for the product you want to buy from aliexpress in Nigeria.
Having found some exciting deals, next is to take a closer look at the reviews.
I repeat take a closer look at the reviews especially if it is your first time of buying from aliexpress.
You will first start with observing the number of people that bought the product, number of people that made a good review and also a bad review of the seller’s product.
If the seller has only 5 order and this is your very first time of buying from aliexpress, i will advise you to skip the seller and move over to another seller with lot’s of orders and reviews.
So you finally found another seller (merchant) with many orders and reviews, click on the number of orders and you will see people’s reviews.
On the reviews, you will see your country’s flag indicating the number of people from your region that bought from the seller, and also dropped their reviews.
If there’s none, you will see 0. But if they there’s one or four or fifty, you will also see it beside the Nigerian flag. Check the reviews from buyers that are from Nigeria and see what they wrote about the seller and the product.
If it is okay by you, you can go ahead and add the product to cart. But before doing that, check if the product is free shipping or a paid shipment.
You might see a product with a price tag of N10,000 and a shipping fee of N25,000. If you care to check the shipping method, you will noticed that the seller is using DHL, FedEx, etc and they are costly.
To check for a product shipment on aliexpress, click on any product of of your choice, tap on add to cart and scroll down a bit. You will see shipping, and below it is the courier the seller is using.
But you can choose to select your own shipment method, but if they do ship to Nigeria.
When you click add to cart and scroll down to the shipping details which includes the amount in dollar and in naira, tap on it and you’ll see lots of options to select from.
Go through it and select your shipment method but what matters is the shipping price to Nigeria and if they at all ship to Nigeria.
I always prefer the Aliexpress Standard, but not all sellers uses them, and they offer free shipping or a very small shipping fee.
On the shipping address, make sure to use the address that can be located or check the nearest post office and use the local government name that the post office is located in.
If you’re residing in a remote area, and there’s no post office in that area, I recommend you to use the address of your state capital post office.
However, if your address can’t be traced by the delivery man, they usually drop it off on the any post office in the state especially the state capital.
This is why i recommend that if you know that your home address isn’t a popular one, use your office address.
If your office address isn’t a popular one, then in the space for local government, try and figure out any post office close to you and use the local government that the post office is located in.
Having checked the sellers reviews, the product reviews, if some Nigerians bought the product and made their own reviews too, next is to make your order.
How to buy products from Aliexpress in Nigeria.
However, if you find a product in aliexpress exciting and lovely, and wants to go for it but it has a very few orders and no Nigerian made a review for it, you can still go ahead and make your order.
Having found the product you want to buy, click on add to cart or buy now. You will see more options about that product, it may be different colours, sizes, or extra bundle.
Tap on the option you like and if you want to buy more than one, below quantity click on the plus (+) icon to add more numbers.
A seller may limit you to only 10 orders per once, and at times the high the numbers you bought, the discount you will get. Though there are some sellers that doesn’t offer such to their customers (buyers).
After all is set, what next to do is to click on the continue button. On the next screen is the summary of what you want to buy, don’t be in a haste to go through it.
After reading all that it is in the summary of the order you want to place on aliexpress, click on the place order button.
You will see different options for payment, this include using your credit or debit card, web money, payU, wire transfer, Qiwi, PayPal etc.
Some payment options are not available if you’re buying from aliexpress in Nigeria, the likes of PayPal isn’t always available. Though a times sellers select the payment method they needed from their buyers.
When it comes to buy products from Aliexpress in Nigeria, for me, i always use my debit card for payment and a times, wire transfer though it is quite costly (the charges) involved.
When you select your preferred payment method, next window is for you to type in your card accountdetails. If you select using the credit or debit card, you will add your card details.
This includes the card number, expiry month and year and the three digit security code at the back of your card. Then the names on your card starting with the first name and the last name.
You can save your card for future purchases, to do that, slide on the save this card button and click done. Finally click on confirm & pay button to finalize the payment.
In aliexpress, your payment is held securely by Escrow and is only released to the supplier after you confirm satisfactory receipt of your order.
After making payment, next is to keep track of the order, you can click on the order you made to view if the seller (merchant) have shipped it or not.
Currently the best banks that offers good exchange rate are access bank, gtbank and eco bank. These are the cards i’ve uses so far and their exchange rate are quite okay.
AliExpress payment issue in Nigeria
Payment matters most if you’re to buy products from Aliexpress in Nigeria 2020, because of the limit imposed on the naira debit card by the Central bank of Nigeria.
Right now in 2021, you can’t exceed the limit of $200 which is equivalent to N80k at most.
It is really painful especially if you have lots of orders to purchase on aliexpress. Most banks in Nigeria are $200, some as low as $150 per month.
The $200 limit is just for a month and $2400 limit in a year. That’s the rule cbn issued to all banks in Nigeria on their naira debit card.
There are three solutions for you;
The first is to fund your aliexpress wallet or pocket to amount which you want to pay for the product. The issue is right now, it is not functioning and under construction.
You can fund your aliexpress pocket up to $1k using your naira debit card though for some time I haven’t tried it.
The second option is by getting a dollar debit card.
If you’re a trader that wants to start e-commerce business like the mini importation business, you need to have a dollar debit card or Visa credit card.
They are the best when it comes to how to buy products from Aliexpress in Nigeria.
You can spend more than $10,000 though it all depends on the bank. For example, I have both the first bank and gtbank dollar debit card and Visa credit card.
First bank dollar debit card gives me the option to spend up $500 in a month, while the visa card is unlimited.
Gtbank dollar debit card limit is $5000 in a month, while visa debit card is unlimited.
As a customer, you can spend any amount of money in a month or in a year using the Gtbank visa debit card.
There’s no limit on the visa debit card.
This is why I recommend you to try and get it cause it is important and essential if you’re looking for how to buy products from Aliexpress in Nigeria.
It saves you from the central bank $200 international spending limit brouhaha.
Then the question is, how do I get the dollar debit card?
To answer this question, you need to open a domiciliary account on any bank you prefer most. I recommend gtbank, first bank and uba.
Head to the bank and request that you want to open a domiciliary account, they will give you their requirements and fees.
If you’re okay with it, go ahead and open the account. After that, request for a dollar debit card and it only cost one thousand naira.
The third solution is to use different naira debit cards.
If you’re buying different products whose prices are lower than $200, you can use different naira debit cards to make your purchases.
For example, you’re want to buy a five different shoes with a price tag of $34 each, six different tops with a price tag of $25 each.
What you’ll do is to add all the naira debit cards you have to your aliexpress account, select the first set of products to pay.
Immediately it exceed the spending limit, use the other debit cards and continue with the payment.
So if you don’t fancy getting a dollar debit card, use this method. You can even transfer money to your friends account and use their debit cards, afterwards you remove it from your aliexpress account.
How to buy products from Aliexpress in Nigeria.
How to open a dispute on aliexpress in Nigeria
In case you paid for a product that exceed the stipulated time of delivery, and having contacted the seller to inquire the reason why the delay without the seller giving you a meaningful reason, you can open a dispute.
To open a dispute on aliexpress, sign in to your account and click on “My Order”. You will see all the orders you’ve made so far on aliexpress.
Tap on the order that you want to open a dispute for, click on details and you will see the “open dispute” button.
I want you to know that refund is impossible when purchase protection runs out. This is why you need to do it if you’ve days left on your buyers protection.
When you tap on the open dispute button, you will be provided with a dispute form which you have to fill.
Select the checkboxes that describe your problem with the product you ordered. There are all possible reasons of AliExpress disputes listed. Choose the one which is most relevant to you.
Since you didn’t receive the order you made, select “Refund Only”. You need to prove that the product wasn’t delivered to year and it has exceed the stipulated time frame.
After filling in the dispute form and sending the application, the next step follows. All you have to do it wait for the seller’s reply.
If the seller didn’t reply to the dispute, that means that he or she really accepted that the order wasn’t delivered to you.
Most sellers will get back to you, promising you to wait for a bit that your order will arrive, you may exercise a little patience.
However, after waiting for a while and the still your order has not been delivered to you, please don’t listen to the seller. Request for a refund of your money and you can buy from another trusted seller.
I’ve seen a case where a buyer waited for three and half months for his order to arrive, but to no avail. He requested for a refund and was refunded, which he in turn made an order from another seller.
After almost four months, the order arrived and the post office called him to come and pick up his package. He was bit confused cause he thought it was the second order he made and which according to his tracking is yet to arrive Nigeria.
When he went to the post office, he saw that it was the first order he made, and which aliexpress refunded his money back after he opened a dispute.
Being a gentleman, he contacted aliexpress and his second order was cancelled and the money given to the seller he opened a dispute against.
This is why i said that it is good to exercise patient when shopping on aliexpress. Some orders will take seven days to arrive, while some will take three months to arrive Nigeria.
Things to note before you make an order from aliexpress in Nigeria
Below are the things to note if this is your very first time on aliexpress or to buy products from Aliexpress in Nigeria.
1. If you have lots of products on the cart, calculate the total amount and multiple it with your bank exchange rate.
Don’t use the rate you see in aliexpress website cause it is always low compared to the bank rate. It doesn’t tally with all banks dollar to naira exchange rate at all.
2. If the product you’re buying is more than $100, I recommend you to tell the seller or merchant to write the price as $17 on the package.
The higher the price, the higher the custom charges. The heavier the weight is, the higher the custom charges as well.
3. If you’re buying a phone or probably a smartphone, tell the seller to write a casing or phone protector on the package.
I don’t really trust the Nipost and this is the method I used in purchasing smartphones so far.
4. Please use the phone number that is always available, cause that’s the number Nipost will use to contact you when your order arrives.
5. Always track your order or at least three times in a week. If you don’t want to use the app, go your browser and search for aliexpress tracking.
You’ll see list of websites offering such services at no charges.
5. Dont panic if Nipost collects N500 from you, that’s the usual amount they do collect from aliexpress shoppers. If the product is very lightweight, they won’t collect any money from you.
NEW UPDATE: Aliexpress standard shipping orders will be delivered by speedaf and no longer post off and whicg there won’t be any charges. Again, speedaf tends to offer home delivery though it depends on the delivery personnel cause some are way too lazy and will have you go their office for collection.
All these are very important when it comes to how to buy products from Aliexpress in Nigeria.
Some annoying things in buying from aliexpress in Nigeria
Below are the things you may encounter when buying from aliexpress or probably to buy products from Aliexpress in Nigeria.
1. Cannot be shipped to your country
Seeing a beautiful product, adding it to cart and on check out you’ll see sorry this product can’t be shipped to your country.
I’ve seen this a lot couple of times and it was really painful for me. I still don’t understand why some merchants don’t ship from aliexpress to Nigeria.
2. High shipping fee
Another annoying thing to see when it comes to buy products from Aliexpress in Nigeria.
You see a quality product of N2000 and quickly added it to the cart without checking the shipping fee, on check out you’ll see the shipping fee is N30,000.
That’s madness I must say and very annoying.
If you care to check on the shipping methods, you won’t see aliexpress standing shipping or other cheap shipping companies.
This shipping fee is applicable to the likes of DHL, FedEx and other high quality couriers.
The advantage the have is that they will bring the product or order straight to your house.
There are some buyers who makes use them and wouldn’t mind the shipping fee, after all, they are way faster and better compared to others.
You want to buy products from Aliexpress in Nigeria 2020, you can make use of the high cost couriers for your shipment.
How can I buy from AliExpress in Nigeria?
Downloading the mobile app or using the website. Register your account, change the country to Nigeria, search and pick the product you want to buy and check out.
Kindly read all through as I have already explained and answered the question on how can I buy from AliExpress in Nigeria?
How do I pay AliExpress from Nigeria?
Using the naira debit card or dollar debit card or probably a Visa credit card if you have one.
AliExpress accepts all naira debit cards whether it is a mastercard, visa card or Verve card. I’ve used all these debit cards for my aliexpress payment in Nigeria and it all worked.
Better still, get a dollar debit or credit card to avoid the annoying central bank $200 international spending limit.
I hope I’ve answered this question on How do I pay AliExpress from Nigeria?
Does AliExpress work Nigeria?
Absolutely yes. The answer is yes and yes, aliexpress work in Nigeria without hitches unless this period of coronavirus and the lockdown which made shipping to be slow.
Note There’s no aliexpress physical shop or customer service in Nigeria. No office in Lagos, Abuja, port Harcourt etc.
If you make an order, the product will be delivered to you through the Nigeria post office (Nipost). They will call you to come to their office and collect your product or order.
Mostly they charge N500 for each product delivered to them.
Buying from aliexpress in Nigeria is lot easier and way better compared to the two major online stores we have in this country. The prices are lot cheaper in many products and equally the products are fantastic.
I’ve been buying from aliexpress for some time, and I’m yet to experience issues. Even if an issue arises, you simply have to contact aliexpress customer service and they will refund your money within 2 to 20 days.
This is where i round it up on how to buy products from Aliexpress in Nigeria 2021, I’m open to your questions and suggestions.